Town website survey shows room for improvement. There’s still time to share your thoughts.
Post Date: 03/17/2018 6:00 AM
We launched a survey of the Town’s website weeks ago to identify ways in which the Town of Dedham can improve its communications. To date, we have received 62 responses.
What we know so far:
- Too many people say that it's hard to find information they’re seeking, and that content they want is missing from the site.
- Most respondents like to receive information from the Town via email, but some did not know that the website offers online subscriptions for different topics.
- Overall, just more than half of respondents gave the Town website a mixed review. About one quarter found it satisfactory. One fifth suggest it needs improvement. (We don’t disagree.)
If you haven’t yet, please take the survey.