Outreach Department

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The Outreach Department serves as a liaison between the senior population (60 plus) and the services available to them. These services include (but not limited to):

  • direct service through consultations
  • needs assessments
  • crisis intervention
  • home visits
  • general information and referrals to health
  • social, veteran and legal services.

Assistance is available with all types of applications such as:

  • Housing/Health/Disability insurance forms, Social Security
  • Food stamps, DTA (Department of Transitional Assistance)
  • Cash assistance
  • Medicare D (prescription drug plans)
  • Mass Health, Health Care Proxy and Homestead Act forms

Available programs are:

  • Employment Assistance, Friendly Visitor and Well-Being
  • LifeLine (home monitoring system)
  • "R U OK" and "File of Life"(through Norfolk County Sheriffs Office)
  • Utility discount programs through NSTAR and Verizon
  • Fuel Assistance (SELF-HELP)
  • Citizen's Heating Oil
  • Work-Off Property Tax, Tax Abatement through the Assessors Office
  • Income Tax Preparation (AARP)
  • Medical Equipment Loan and Health Insurance and Benefit Counseling (SHINE Counselor)

In addition, Outreach services are available at the Dedham Senior Housing complexes to meet the needs of those who may not have access to the Drop-In Center .