Frequently Asked Questions

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Click on any question below to display the answer. You may sort by Category or Department below to filter results. If you do not see the question you are looking for, please use the Feedback tool above to ask us directly.

  • Abatements

    • If I file an abatement, do I still need to pay my taxes?

    • What is the deadline to file an abatement?

    • What will happen if my application for an abatement is approved?

    • What will happen if my application for an abatement is denied?

    • When should I expect a response to my abatement request?

  • Animals

    • Am I required to license my dog(s)?

    • Can I get a Dog License application online?

    • Do I need to register to use the Dog Park?

  • Assessments

    • What are assessments based on?

    • What if I disagree with the assessed value of my property?

    • What is the assessment date?

  • Code Enforcement

    • A neighbor has unregistered vehicle(s) parked in their yard. What do I do to address this issue?

    • I have noticed several temporary signs posted on telephone poles and at various other locations throughout Town - what do I do?

  • Doing Business

    • Do I have to file a business certificate with the Town?

    • How can I obtain a Liquor License?

  • Elections & Voting

    • Why am I not listed as a registered voter? I filled out a census form.

  • Excise Tax

    • Can I pay my Town bills online?

    • My daughter is in the armed forces. Does she have to pay her excise tax?

    • My excise tax bill is the same as last year. Why didn’t it go down?

    • The excise valuation on my car/motorcycle went up. How is that possible?

    • The Registry of Motor Vehicles says I can’t renew my license/registration because of an unpaid excise. How do I clear that up?

    • Where can I find more information on motor vehicle excise taxes?

    • Why did I get two excise tax bills in the same year?

    • Why do you charge so much interest on late payments?

  • Home Improvement

    • How do I file for a Plumbing or Gas Permit or learn if one is needed?

    • How do I file for an Electrical Permit or learn if one is needed?

    • I would like to inquire about having some home improvements done. Where should I start?

    • What is a Stormwater Management Permit and how do I learn if one is needed?

    • What should I do before planning alterations to a building or property in Dedham?

    • When are Wetlands Applications required?

  • Jobs

    • How do I apply for a job with the Town?

  • Neighbor Relations

    • A neighbor has unregistered vehicle(s) parked in their yard. What do I do to address this issue?

  • New Resident Information

    • Do I need to sort my recycling?

    • Does all of my trash need to fit in my one trash toter?

    • How can I learn what I can recycle or dispose of in Town?

    • I would like to inquire about having some home improvements done. Where should I start?

    • My trash or recyclables were not picked up – what happened?

    • What do I do if I have more trash than fits in the toter?

    • What resources are available for seniors in Dedham?

    • What should I do before planning alterations to a building or property in Dedham?

    • Who do I call if I have a missing trash or recycling cart?

    • Who do I contact if I have a broken toter?

    • Will bags outside of my trash toter be picked up?

  • Online Bill Payment

    • Can I pay my Town bills online?

  • Parks and Recreation

    • Do I need to register to use the Dog Park?

  • Permits & Licenses

    • Can I get a Dog License application online?

    • Do I need a Permit to run a raffle?

    • How can I obtain a Liquor License?

    • How do I apply for a Raffle Permit?

    • How do I file for a Plumbing or Gas Permit or learn if one is needed?

    • How do I file for an Electrical Permit or learn if one is needed?

    • What is a Stormwater Management Permit and how do I learn if one is needed?

    • What should I do before planning alterations to a building or property in Dedham?

    • When are Wetlands Applications required?

  • Personal Property Tax

    • Can I pay my Town bills online?

    • What if I disagree with the assessed value of my property?

    • What is personal property tax?

    • Why do you charge so much interest on late payments?

  • Public Safety

    • How do I sign up for emergency notifications from the Town?

  • Public Works Services

    • How do I report a pot hole or other non-emergency issues in Town?

    • How do I report a street or a sidewalk that was missed when plowing?

  • Recycling & Trash

    • Do I need to sort my recycling?

    • Does all of my trash need to fit in my one trash toter?

    • How can I learn what I can recycle or dispose of in Town?

    • How can I request an extra recycling cart?

    • How do I clean up a Mercury Spill?

    • How do I request an extra trash cart?

    • How will I know if my trash pick-up with be delayed due to inclement weather?

    • My trash or recyclables were not picked up – what happened?

    • What do I do if I have more trash than fits in the toter?

    • What is the Waste Ban and How can I comply with it?

    • Who do I call if I have a missing trash or recycling cart?

    • Who do I contact if I have a broken toter?

    • Will bags outside of my trash toter be picked up?

  • Seniors

    • How do I volunteer to help seniors in need to assistance with snow removal this winter?

    • Is there any winter-related assistance available to seniors?

  • Town Census

    • Am I required to fill out the census form I received?

    • Why am I not listed as a registered voter? I filled out a census form.

  • Town Clerk Services

    • Am I required to fill out the census form I received?

    • Am I required to license my dog(s)?

    • Can I get a Dog License application online?

    • Can I get my birth certificate here if I was born in another State but lived here for 20 years?

    • Do I have to file a business certificate with the Town?

    • Do I need a Permit to run a raffle?

    • How do I apply for a Raffle Permit?

    • How do I get a copy of past meeting minutes?

    • How do I get recognized to speak at Town Meeting?

    • How may I obtain a certified copy of a birth certificate?

    • How may I obtain a certified copy of a death certificate?

    • How may I obtain a certified copy of a marriage license?

    • I just became a Notary Public. I need to be sworn in. Where do I go?

    • Where can I find Justice of the Peace services?

    • Will my birth certificate, marriage certificate or death certificate be on file in Dedham?

  • Town Meeting

    • How do I get recognized to speak at Town Meeting?

  • Veterans Services

    • Are Veterans Benefits taxable?

    • Can I just go to a Veterans Hospital and obtain prescriptions?

    • How do I find out if I am eligible for Veteran's Benefits??

    • How do I obtain my discharge record?

    • I’m a veteran and want to use the VA for healthcare, what do I do?

    • I’ve moved and need to change my address or I’ve changed banks, what do I need to do?

    • If I’m a veteran, will the VA pay for my prescriptions that I obtain at a local pharmacy?

    • If I’m already on another insurance plan, do I have to give it up if I enroll with the VA?

    • Is my spouse eligible for VA Healthcare coverage?

    • Is there a residency requirement for Veterans Benefits?

    • What is Chapter 115?

  • Vital Records

    • Can I get my birth certificate here if I was born in another State but lived here for 20 years?

    • How may I obtain a certified copy of a birth certificate?

    • How may I obtain a certified copy of a death certificate?

    • How may I obtain a certified copy of a marriage license?

    • Will my birth certificate, marriage certificate or death certificate be on file in Dedham?

  • Winter Weather

    • How do I report a street or a sidewalk that was missed when plowing?

    • How do I sign up for emergency notifications from the Town?

    • How do I volunteer to help seniors in need to assistance with snow removal this winter?

    • How will I know if my trash pick-up with be delayed due to inclement weather?

    • How will I know if there are any parking bans in town?

    • Is there any winter-related assistance available to seniors?